Privacy Policy

Scope

This Privacy Policy succinctly describes how we collect and use your information through various digital means. You are advised to read this Privacy Policy carefully and provide your consent as appropriate when accessing or using this Platform on any computer, mobile phone, tablet, or other device.

Through the Platform, Buzzlu is engaged in the business of providing its customers, including you, with a smart shopping platform for digital gift cards, coupons, and subscriptions from various brands (collectively, "Services"). This Privacy Policy is incorporated into and is subject to the Terms of Use.

Information We Collect

We may actively collect the following personally identifiable information about you:

• Name, including first and last name
• Email address
• Mobile phone number and contact details
• Address and postal code
• Opinions of features on this Platform
• IP address
• Product / service preferences
• Other information as per our registration process and as stipulated by applicable law

Usage Information

We may also collect information about:

• The pages you visit/access on this Platform
• The links you click on this Platform
• The number of times you access a particular page
• The number of times you have interacted on this Platform

Payment Information

We may collect your name and billing address when you make a payment for the Services. All other payment information (such as credit card details) will be obtained and processed by our online payment partners and payment gateways. They have access to personal data needed to perform their functions but may not use it for other purposes.

How We Collect Information

We may collect information from you passively. We use tracking tools including, but not limited to, Google Analytics, browser cookies, and web beacons for collecting information about your usage of the Platform. Our advertisers may collect anonymous traffic information from their own assigned cookies to your browser.

We may be utilizing a third-party prospecting service for sending you emails relating to our products and services if they discover that your profile meets our usual customer profile. If you prefer not to hear from us, simply notify us by clicking on the "Opt-out" link in the email.

How We Use Your Information

The data protection laws require a legal basis for our use of personal information. We use your personal information for:

Specific Uses Include:

• Tailor-make our Platform to suit your interests
• Carry out our obligations arising from any contracts entered into between you and us
• Respond to your inquiries or process your requests
• Optimize the Platform for you based on your usage pattern
• Get in touch with you when necessary
• Carry out market research campaigns
• Send you confirmations, notifications, and other transaction details
• Administer our Platform and for internal operations
• Send you information about upcoming offers and promotions
• Conduct surveys and collect feedback about our Services

Information Sharing

We will not use information collected from you for any purpose other than to complete a transaction with you. We do not rent, sell, or share your personal data, and we will not disclose any of your personally identifiable information to third parties unless:

• We have your permission
• It is to provide and facilitate the provision of the Services
• It is to help investigate, prevent, or take action regarding unlawful activities
• It is with a successor to all or part of our business
• Special circumstances such as compliance with court orders or legal authorities compel us
• It forms part of anonymous information we share with partners on an aggregate basis

Third-Party Service Providers

We may communicate your personal data to the following categories of third parties:

• Service providers who provide us with data center services
• Email notification and SMS service providers
• CRM tools used for customer support
• Helpdesk and chat support tools
• Authorized authorities as required by law

Data Security

Buzzlu uses reasonable physical, technical, and administrative measures to safeguard personal data you provide through the Platform. We apply these measures based on the sensitivity of the personal data we collect, use, and store, and the current state of technology.

We protect your personal data through technical and organizational security measures to minimize risks associated with data loss, misuse, unauthorized access, and unauthorized disclosure and alteration. Unfortunately, the transmission of your personal data via the internet is not completely secure, and although we do our best to protect your personal data, we cannot guarantee the security of your data transmitted to us over the internet.

Your Rights

You may have certain rights related to your personal data, subject to local and applicable data protection laws. These rights may include:

Data Retention

We will keep your personal data for no longer than necessary for the purposes we have set out above. We will retain your information for as long as needed to provide the relevant Services to you or perform any contract we have with you and for a limited period afterward to deal with any queries or complaints.

We may retain personal data about you for statistical purposes. Where data is retained for statistical purposes, it will always be anonymized, meaning that you will not be identifiable from that data.

Third-Party Platforms

You may be directed to third-party applications from our Platform, which we do not control. This Privacy Policy solely governs your usage of our Platform. We strongly encourage you to read the privacy policies of any third-party website/application you are directed to before using the same.

Policy Updates

We reserve the right to change or update this policy at any time. Such changes shall be effective immediately upon posting on this Platform. Please check it regularly for any updates.

Grievance Officer

In accordance with the Indian Information Technology Act, 2000, and the rules made thereunder, you can contact our grievance officer:

Jurisdiction

Regardless of where you live, you consent to have your personal data transferred, processed, and stored in India. Any disputes arising under this Privacy Policy shall be governed by the laws of India, and the courts at Bangalore, India shall have exclusive jurisdiction.